After numerous failed attempts to find a solution through different suppliers

Our elevator repair company had been struggling to find a suitable replacement circuit board to restore our long-out-of-service elevator. For an entire year, our repair company searched but couldn’t locate the right part, leaving our elevator non-operational. This caused significant inconvenience to our daily operations, affecting both employees and visitors.

After numerous failed attempts to find a solution through different suppliers, we decided to take matters into our own hands. After extensive searching and consultation, we finally discovered TENOIS. Their team responded quickly, carefully assessed our needs, and provided two viable replacement options. With the professional guidance and support of James, we selected the most suitable solution and promptly proceeded with the installation.

The moment our elevator finally resumed operation, we all felt an immense sense of relief. A full year of waiting had finally come to an end. This experience reinforced our understanding of how crucial a reliable supplier is for equipment maintenance. TENOIS not only provided high-quality products but also demonstrated outstanding professionalism and customer service.

We would like to extend our heartfelt thanks to TENOIS and James! Without their support, our elevator might have remained out of service for even longer, causing further disruptions to our business. In the future, we will undoubtedly choose TENOIS again and recommend their services to others who face similar challenges.

Thank you, TENOIS and James—your support has made our work and daily lives so much smoother!